PRIVACY POLICY

Renova Ground Solutions Ltd is responsible for personal information you provide through its website enquiry forms.

INFORMATION YOU PROVIDE

When you submit an enquiry, you may provide your name, company, email, telephone number, project location and product requirements. The website does not accept file uploads. Drawings, specifications and supporting documents can be emailed separately to sales@renovagroundsolutions.com after submitting your enquiry. Please include only relevant information and avoid unnecessary personal information in emailed documents.

HOW INFORMATION IS USED

Enquiry information is used to review your requirements, prepare a quotation, clarify specifications and respond to you. It is not used to add you to a marketing mailing list.

Where you are enquiring on your own behalf, the purpose is to take steps at your request before entering a contract. Business contact enquiries are handled for the legitimate interest of responding to commercial requests. Consent is used for optional website analytics.

SERVICE PROVIDERS & SHARING

Website hosting and enquiry delivery services process information needed to operate these functions. Relevant project information may need to be shared with manufacturing, supply or logistics partners to review a requirement. Only provide documents you are authorised to share.

KEEPING YOUR INFORMATION

Enquiry information is kept only for as long as it is needed to respond, maintain relevant commercial records and meet applicable obligations. Retention depends on whether the enquiry proceeds to an order and the records involved.

YOUR RIGHTS

Depending on the circumstances, you may ask to access, correct or erase your personal information, restrict or object to its use, or request a portable copy. You can withdraw analytics consent through “Cookie preferences” in the footer.

For a privacy request, email info@renovagroundsolutions.com. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.

WEBSITE DATA & COOKIES

Hosting services process technical request information to deliver and secure this website. See the Cookie Policy for browser storage and optional analytics.